Optimizing your deliveries for time and cost

When placing a multi-drop booking, grouping your deliveries by area will allow you to optimize your deliveries to a great extent. This will reduce costs, reduce delivery times and improve rider availability.

Here is a list of zones that provide the best grouping for your deliveries. If you have items going to these cities and are looking to place a multi-drop booking, group them together according to the delivery zones below. This is the fastest and best way!


Zone A Zone B Zone C Zone D Zone E Zone F
  • Ethul Kotte
  • Baddegana
  • Pita Kotte
  • Kotte
  • Jubilee Post
  • Mirihana
  • Embuldeniya
  • Madiwela
  • Thalapathpitiya
  • Pamunuwa
  • Colombo 8
  • Rajagiriya
  • Battaramulla
  • Sri Jayawardenepura
  • Pelawatta
  • Nadimala
  • Kalubowila
  • Kohuwala 
  • Gangodawila
  • Wijerama
  • Nawinna
  • Delkanda
  • Maharagama
  • Narahenpita
  • Polhengoda
  • Nawala
  • Nugegoda
  • Pepiliyana
  • Attidiya
  • Borelesgamuwa
  • Bellanwila
  • Colombo 7
  • Colombo 3
  • Colombo 4
  • Colombo 5
  • Colombo 6
  • Dehiwala
  • Mount Lavinia
  • Ratmalana
  • Colombo 1 
  • Colombo 2
  • Colombo 9
  • Colombo 10
  • Colombo 11
  • Colombo 12
  • Colombo 13
  • Colombo 14
  • Colombo 15
  • Maligawatta
  • Peliyagoda

Free returns reduce Cash-on-delivery costs

COD is undoubtedly a powerful sales tool for e-commerce in emerging markets such as Sri Lanka. Yet it is a significant cost to merchants and a complex process for logistics providers. There are two primarily reasons for high COD purchases - 1) fear of credit card use online and 2) fear of an item not being what is shown online.

For merchants, there are two easy ways to address this: 1) credit card offers - done! and 2) free returns on credit card purchases. This gives a peace of mind to customers to buy as they wish.

Merchants should not fear returned items. This model has worked because 1) returns are always a small percentage, 2) returned items can always be resold as refurbished goods and 2) refunds are processed only when items are returned in original packaging - else restocking fees can apply.

To make it even easier, merchants can use the Hire1 platform to process instant returns! Just set Pickup as your customer. Try out a pilot program in greater Colombo.

Click below to read a great article on COD in India.

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